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Letters replaced with '???' in sent emails

rajamangalore
rajamangalore
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We are sending(employees) emails with different languages(Arabic, English, German, Turkish and other). However, some of the language sentences turn to '?????' in the emails when clients receive it. Attached screenshot!

I have tried all of the options like changing the fonts in HTML(lang attribute) and using Plain/HTML for message writing. All failed.

It had no issues before. Screenshot URL: https://www.aras-group.ae/wp-content/uploads/2018/02/Error.jpg (It's not uploading in Upload section!)

We are sending(employees) emails with different languages(Arabic, English, German, Turkish and other). However, some of the language sentences turn to '?????' in the emails when clients receive it. Attached screenshot! I have tried all of the options like changing the fonts in HTML(lang attribute) and using Plain/HTML for message writing. All failed. It had no issues before. Screenshot URL: https://www.aras-group.ae/wp-content/uploads/2018/02/Error.jpg (It's not uploading in Upload section!)

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Try changing our font to something other than Arial

rajamangalore
rajamangalore Question owner
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Same issue. I think because of encryption while sending email? Or Thunderbird doesn't support other languages?