Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 5 cavab
  • 1 has this problem
  • 1 view
  • Last reply by philipp

more options

Any new tabs i try to open crash constantly- i have updated Firefox and tested for the crash in safe mode and unchecked hardware acceleration.

Any new tabs i try to open crash constantly- i have updated Firefox and tested for the crash in safe mode and unchecked hardware acceleration.

Chosen solution

great - i hope your firefox will be more reliable now :))

Read this answer in context 👍 1

All Replies (5)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

hi thanks bp-49255176-cb05-4951-99a9-7d7100180221 2018-02-21 1:12 PM bp-755643a3-2fe0-4726-b4be-f09511180221 2018-02-20 7:00 PM bp-48bca160-1248-43ea-a2eb-df7251180220 2018-02-20 1:35 PM

more options

thanks, do you have tweaked the page file settings on your system by any chance? https://lifehacker.com/5426041/understanding-the-windows-pagefile-and-why-you-shouldnt-disable-it

more options

Philipp you are a genius!!! Yes (she says with head bowed in shame) I had messed around with that - I just went back now and reset it so it goes back to defaults--I think it will work! Many many thanks!

more options

Seçilmiş Həll

great - i hope your firefox will be more reliable now :))