Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add certificate window resize

  • 3 cavab
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

OCarinha said

On the Add A New Certificate page, for "unauthorized websites", if you click on the "View certificate" button the window automatically resizes for a bigger size, eventually it turns out to get out of screen reach and you can't see the whole window anymore. The problem is that the (Shift+F4) Size option is greyed out, and you can't resize the window with your mouse too. Also, starting Mozilla with a bigger administration level puts everything back to default, the window does too, but when I resynchronize my configurations, it gets back to its immense size. There's a topic on a different website that talks about this, yet it has never been correctly answered. Here's the link: https://superuser.com/questions/1253507/windows-firefox-security-exception-window-resizing-itself
''OCarinha [[#question-1207052|said]]'' <blockquote> On the Add A New Certificate page, for "unauthorized websites", if you click on the "View certificate" button the window automatically resizes for a bigger size, eventually it turns out to get out of screen reach and you can't see the whole window anymore. The problem is that the (Shift+F4) Size option is greyed out, and you can't resize the window with your mouse too. Also, starting Mozilla with a bigger administration level puts everything back to default, the window does too, but when I resynchronize my configurations, it gets back to its immense size. There's a topic on a different website that talks about this, yet it has never been correctly answered. Here's the link: https://superuser.com/questions/1253507/windows-firefox-security-exception-window-resizing-itself </blockquote>

Chosen solution

Try to rename/remove xulstore.json and if present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Read this answer in context 👍 1

All Replies (3)

more options

Seçilmiş Həll

Try to rename/remove xulstore.json and if present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

please fix this!!!!!

more options

You can open the Add Security Exception page in a new tab:

  • chrome://pippki/content/exceptionDialog.xul