Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot run firefox 59.01 on Mac OS 10.13.3

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by torzog

more options

just cannot run Firefox 59.01 nor 57.04 on my MacBook simply after double click and after click on OPEN in the splash window, the application quits. Tried resting System. repeated installation of Firefox 59.0.1.dmg Description of system follows: Model Name: MacBook Pro

 Model Identifier:	MacBookPro11,1
 Processor Name:	Intel Core i5
 Processor Speed:	2,8 GHz
 Number of Processors:	1
 Total Number of Cores:	2
 L2 Cache (per Core):	256 KB
 L3 Cache:	3 MB
 Memory:	8 GB
 Boot ROM Version:	MBP111.0142.B00
 SMC Version (system):	2.16f68
 Serial Number (system):	C02NLC32G3QK
 Hardware UUID:	A9980440-58FA-555A-A0F3-7E3DDBB313A7
just cannot run Firefox 59.01 nor 57.04 on my MacBook simply after double click and after click on OPEN in the splash window, the application quits. Tried resting System. repeated installation of Firefox 59.0.1.dmg Description of system follows: Model Name: MacBook Pro Model Identifier: MacBookPro11,1 Processor Name: Intel Core i5 Processor Speed: 2,8 GHz Number of Processors: 1 Total Number of Cores: 2 L2 Cache (per Core): 256 KB L3 Cache: 3 MB Memory: 8 GB Boot ROM Version: MBP111.0142.B00 SMC Version (system): 2.16f68 Serial Number (system): C02NLC32G3QK Hardware UUID: A9980440-58FA-555A-A0F3-7E3DDBB313A7

Chosen solution

Try to start Firefox in Safe Mode to see if that works.

  • Mac: hold down the Options key while starting Firefox
  • Windows: hold down the Shift key while starting Firefox

Try to create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Read this answer in context 👍 1

All Replies (3)

more options

Hi please try a just the 59. or just 58. Disregard the minor updates and see if that works out. https://www.mozilla.org/firefox/all/ Full Version Installer Suggest delete all files/folders on your system for Mozilla Firefox except profile. Make a copy of profile though. then delete it. new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem. Never work with original files.

Please let us know if this solved your issue or if need further assistance.

more options

Seçilmiş Həll

Try to start Firefox in Safe Mode to see if that works.

  • Mac: hold down the Options key while starting Firefox
  • Windows: hold down the Shift key while starting Firefox

Try to create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

See "Creating a profile":

THANKS !!!!!!!! using Terminal and the magic formula /Applications/Firefox.app/Contents/MacOS/firefox-bin -P I was able to enter the firefox profile and I was able to start the application ! Now I will see if it will work well as before….

Torzo