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The folder indicates I have unread mail in the folder but there are no unread mail when I select the folder

  • 3 cavab
  • 1 has this problem
  • 5 views
  • Last reply by christ1

hngw47
hngw47
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When I open Thunderbird there are folders indicating there are unread mails in the folder. When I open the folder there are no mails and the folder indication is reset. I have tried to repair the folder icon but that doesn't change anything. If I close Thunderbird and open it again the same folders are indicating new mails again.

I have created a mp4 document showing the problem but I can't attach it. Probably to big.

Regards Håkan from Sweden

When I open Thunderbird there are folders indicating there are unread mails in the folder. When I open the folder there are no mails and the folder indication is reset. I have tried to repair the folder icon but that doesn't change anything. If I close Thunderbird and open it again the same folders are indicating new mails again. I have created a mp4 document showing the problem but I can't attach it. Probably to big. Regards Håkan from Sweden

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Right-click the folder - Mark folder read

hngw47
hngw47 Question owner
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That doesn't solve my problem. If the folder doesn't contain any unread mail I don't want a indication saying so.

christ1
christ1
  • Top 25 Contributor
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Then I can't help you. Good luck.