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Cannot Firefox Sync password reset: says emails bounce back, but they shouldn't ... email address is correct.

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by Shadow110

teejayrosene
teejayrosene
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I cannot remember password. I tried to reset. I get a message that says "email returned/did I misspell it?" I didn't, it is not. I checked spam, nothing. Turned off spam filter, still nothing. It seems like something is stuck in limbo and needs a real "hard" reset so that an email will get to my inbox.

I cannot remember password. I tried to reset. I get a message that says "email returned/did I misspell it?" I didn't, it is not. I checked spam, nothing. Turned off spam filter, still nothing. It seems like something is stuck in limbo and needs a real "hard" reset so that an email will get to my inbox.

All Replies (1)

Shadow110
Shadow110
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Please contact @bugzilla : There is contact info in this and yes you do have to create a account @bugzilla and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq