Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox said my device last synced 8 hours ago in Novi MI, and I was NOT there! So I disconnected my android device.

  • 1 cavab
  • 1 has this problem
  • 12 views
  • Last reply by FredMcD

more options

I recently set up my Android phone to sync with Firefox on my home PC. Am concerned when checking devices following an email from Firefox that said last sync 8 hours ago Novi Mi...I am at least 3 hours from there! So I was concerned that my account was not secure and I just disconnected it from the new firefox sync.

I recently set up my Android phone to sync with Firefox on my home PC. Am concerned when checking devices following an email from Firefox that said last sync 8 hours ago Novi Mi...I am at least 3 hours from there! So I was concerned that my account was not secure and I just disconnected it from the new firefox sync.

All Replies (1)

more options

I suggest you reset the sync password.

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address