Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

"Bug in Firefox Only" When Control + P is issued Save File returned, and it loops!

  • 2 cavab
  • 1 has this problem
  • 9 views
  • Last reply by CFKient

CFKient
CFKient
more options

"Printing Bug in Firefox Only". OK in Internet Explorer. (1) Down load 'AOL Mail' letter (2) Issue Print command either buy [a] clicking AOL print Icon, [b] Clicking File/Print, [c] Open 'Foxfire Menu'/Print (3) On Pop up menu click OK. A Save File Menu comes up (Instead of Printing) and I can save file, but (a) 'cancel' returns to Print or (b) 'Save' saves file and returns to Print. This then loops endlessly. If I go to Internet Explorer I have no problem printing. This problem is new to me as I have been using Firefox 3-4 yrs (with upgrades).

"Printing Bug in Firefox Only". OK in Internet Explorer. (1) Down load 'AOL Mail' letter (2) Issue Print command either buy [a] clicking AOL print Icon, [b] Clicking File/Print, [c] Open 'Foxfire Menu'/Print (3) On Pop up menu click OK. A Save File Menu comes up (Instead of Printing) and I can save file, but (a) 'cancel' returns to Print or (b) 'Save' saves file and returns to Print. This then loops endlessly. If I go to Internet Explorer I have no problem printing. This problem is new to me as I have been using Firefox 3-4 yrs (with upgrades).

Chosen solution

1) Print to file box is unchecked. 2)Printer works fine with Internet Explorer Browser HOWEVER I just noticed that on the Printer Menu the selected printer has changed from my 'HP Photosmart Plus B210' to the Default 'MS XPS Document Writer. Going back to my original printer solves the problem. You were right on #2 "Printer Change" Thanks!!

Read this answer in context 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi CFKient, could you check for two things:

(1) In the Print dialog, is there a checkbox in the "Print to file" box? If so, uncheck that, since those files are usually not in a usable format.

(2) Did your printer change from a regular printer to a virtual printer that creates a file, such as a PDF printer? Normally Firefox will use the same printer over and over, but it's worth a quick glance just in case.

CFKient
CFKient Question owner
more options

Seçilmiş Həll

1) Print to file box is unchecked. 2)Printer works fine with Internet Explorer Browser HOWEVER I just noticed that on the Printer Menu the selected printer has changed from my 'HP Photosmart Plus B210' to the Default 'MS XPS Document Writer. Going back to my original printer solves the problem. You were right on #2 "Printer Change" Thanks!!