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Thunderbird stops responding and can't be closed

  • 1 cavab
  • 1 has this problem
  • 3 views
  • Last reply by Wayne Mery

BarkingTrout
BarkingTrout
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Running Thunderbird 5 (updated June 10) on Windows 7, fully updated. Thunderbird stops responding to any attempt to read or retrieve mail and the (Not Responding) status is appended to the title. In Task Manager, I attempt to stop the Thunderbird.exe process, but that is not successful - command is simply ignored. I have gotten it to stop once by rebooting, but I won't go through this every day. any thoughts? Thanks.

Running Thunderbird 5 (updated June 10) on Windows 7, fully updated. Thunderbird stops responding to any attempt to read or retrieve mail and the (Not Responding) status is appended to the title. In Task Manager, I attempt to stop the Thunderbird.exe process, but that is not successful - command is simply ignored. I have gotten it to stop once by rebooting, but I won't go through this every day. any thoughts? Thanks.

All Replies (1)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Please go through the initial steps at https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems and tell us what you learn.