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Crash after clicking for a new tab

  • 8 cavab
  • 1 has this problem
  • 2 views
  • Last reply by philipp

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While browsing the web, when i click for a new tab the Firefox(Last Version) hangs for 5-10 seconds and then the new tab opens! i have tried refreshing the firefox and i opened firefox in safe mode none of them solved my issue! I'm using Windows 10(Last Version) I also have cleared all of my coockies and chaches !!! Nothing Works I've have been firefox user since i can remeber , but this problem made me to use chrome for a couple of days which is weird!

While browsing the web, when i click for a new tab the Firefox(Last Version) hangs for 5-10 seconds and then the new tab opens! i have tried refreshing the firefox and i opened firefox in safe mode none of them solved my issue! I'm using Windows 10(Last Version) I also have cleared all of my coockies and chaches !!! Nothing Works I've have been firefox user since i can remeber , but this problem made me to use chrome for a couple of days which is weird!

Modified by Numb_as_Fuck

All Replies (8)

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hi, could you try to capture a performance profile while the problem is apparent and share it with us - perhaps this can provide more clues to what's going wrong: https://developer.mozilla.org/en-US/docs/Mozilla/Performance/Reporting_a_Performance_Problem

thank you!

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philipp said

hi, could you try to capture a performance profile while the problem is apparent and share it with us - perhaps this can provide more clues to what's going wrong: https://developer.mozilla.org/en-US/docs/Mozilla/Performance/Reporting_a_Performance_Problem thank you!

Sure! I have never done this. but i'm reading the link you have sent me. and i will do it Thanks for the support

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philipp said

hi, could you try to capture a performance profile while the problem is apparent and share it with us - perhaps this can provide more clues to what's going wrong: https://developer.mozilla.org/en-US/docs/Mozilla/Performance/Reporting_a_Performance_Problem thank you!

Ok. I did. but should i paste the link in here???

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yes please, put the link into a reply here on the forum

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philipp said

yes please, put the link into a reply here on the forum

Are you sure this is secure? mmm... n offense but as i've learned, this would give a lot of info about my activity on the net!

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it captures the sites you're on and the code that is executed in firefox during the time you're capturing the performance profile. if you think there's anything sensitive, then please just start a new browser session and capture a profile - no other urls will be shared this way, if you are concerned about that.

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philipp said

it captures the sites you're on and the code that is executed in firefox during the time you're capturing the performance profile. if you think there's anything sensitive, then please just start a new browser session and capture a profile - no other urls will be shared this way, if you are concerned about that.

https://perfht.ml/2MzTUU3

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there seems to be some problem accessing your profile on the server. sometimes this is sorting itself within a matter of hours, but that doesn't seem to be the case so far. could you try the same procedure once again? sorry for the hassle...