Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Weird Firefox icon at taskbar

  • 2 cavab
  • 1 has this problem
  • 4 views
  • Last reply by Shadow110

more options

I just formatted my laptop and install Firefox recently. But something weird is that there are two firefox icons on the taskbar. One looks like usual, but another one seems weird, like a fake one. Is that the virus or something dangerous?? Sometimes when I open firefox, it has no response when I click...just show the homepage and nothing happen...After a restart, then only can work.

I just formatted my laptop and install Firefox recently. But something weird is that there are two firefox icons on the taskbar. One looks like usual, but another one seems weird, like a fake one. Is that the virus or something dangerous?? Sometimes when I open firefox, it has no response when I click...just show the homepage and nothing happen...After a restart, then only can work.
Attached screenshots

Modified by Oceane_Tan

All Replies (2)

more options

The icon like this in picture.

more options

Hi, It looks like one is active there. If both are on the Bar when Firefox is closed, delete both with Right Click.

Go up the start menu to icon and create a shortcut then drag and drop to the bar or go to the Program Folder and follow above info.

Do a Scan : https://www.malwarebytes.com/

You can download this to see if it is connecting to something : https://www.bleepingcomputer.com/download/process-explorer/