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Unable to remove padlock and yellow triangle after update

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  • 1 has this problem
  • 4 views
  • Last reply by arcadiune

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Unable to remove padlock and yellow triangle after update as instructions are impossible to understand and follow....

Unable to remove padlock and yellow triangle after update as instructions are impossible to understand and follow....

Chosen solution

The people who answer questions here are (for the main part) volunteers, users just like you, who are trying to help other users in their spare time .....

You could give feedback here (submit your ideas and suggestions) :

Input page: https://qsurvey.mozilla.com/s3/FirefoxInput/

Twitter: https://twitter.com/firefox

Facebook: https://www.facebook.com/Firefox

Reddit: https://www.reddit.com/r/firefox/

You may already have read this article, but just in case :

https://support.mozilla.org/en-US/kb/mixed-content-blocking-firefox

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All Replies (20)

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Re question above this is the webpage in question....

https://acfrua428.activeboard.com/

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Re the above question I want to disable the yellow triangle permanently not for this session....

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arcadiune said

Re the above question I want to disable the yellow triangle permanently not for this session....

You will see that yellow triangle on all pages that display images ("mixed content").

Nothing for you to worry about, as long as you don't submit any personal data on that page.

But if it annoys you, here what you could do :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar and look for the preference :

security.mixed_content.block_active_content

and set its value to false

Then close and restart Firefox.

I hope that will do the trick .....

Also see for more info :

https://www.ghacks.net/2018/02/24/firefox-60-https-upgrade-for-mixed-content/

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Did as you said but it's still there as you'll see. However it's really odd as I built the forum years ago and the first time this has ever happened, so can you make it permanently disabled now and never again temporarily....

Thanks

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arcadiune said

Unable to remove padlock and yellow triangle after update

How did you remove it before the update  ?

instructions are impossible to understand and follow....

Could you tell us which instructions you are referring to  ?

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I didn't have to remove it before the update because it was still a green padlock, it was only after the FFox update that the yellow triangle appeared. So could you put the green padlock back please....

Put it another way, finding the relevant instructions amongst the tons of information that FF put up and not being a techie was utterly impossible. FFox must learn to look at it all from the average user's viewpoint when faced with a problem, not FFox's which is to deluge them with so much information they give up. For example it took me over an hour to find you even existed so it's not your fault but FF's.

Start from the beginner's end so the first thing he or she will see is your great help desk, not give up in despair as I've done on several occasions as I'm just too busy to wade through it all, also life's too short and I have to earn a living.

So could you kindly pass this message onto FFox's Customer Relations Dept. as many others like myself have been and still are having the same old impossible navigation difficulties, as they're currently shooting themselves in the foot and have been for years....

Make sense now ? :-)

Thanks

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Seçilmiş Həll

The people who answer questions here are (for the main part) volunteers, users just like you, who are trying to help other users in their spare time .....

You could give feedback here (submit your ideas and suggestions) :

Input page: https://qsurvey.mozilla.com/s3/FirefoxInput/

Twitter: https://twitter.com/firefox

Facebook: https://www.facebook.com/Firefox

Reddit: https://www.reddit.com/r/firefox/

You may already have read this article, but just in case :

https://support.mozilla.org/en-US/kb/mixed-content-blocking-firefox

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Thanks for putting the green shield back and well aware you're all volunteers. But what I still can't understand is why it's almost impossible to find any direct link to your helpdesk anywhere, especially as there's nothing about you on Google at all ??

Yes I had read the article but in the end gave up not only trying to understand it, but how to do it as nothing I tried worked - just the same as trying to change it from true to false which didn't work either.

Unfortunately frustration doesn't even come close as it's inevitable it will happen again and again, knowing that FFox will never bother to reply as has happened on several occasions in the past as well....

Anyway I've bookmarked your URL which is the main thing and thanks again for the green shield....

Modified by arcadiune

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This is the Firefox "help desk".

Are you the developer of that website? Or just a user?

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arcadiune said

Thanks for putting the green shield back and well aware you're all volunteers. But what I still can't understand is why it's almost impossible to find any direct link to your helpdesk anywhere, especially as there's nothing about you on Google at all ??

As you have been posting on this support forum over the past three years, I would have thought that you'd know by know that "this is it" ..... Firefox is a free browser and Mozilla doesn't have the financial means to maintain a professional helpdesk.

Anyway I've bookmarked your URL which is the main thing and thanks again for the green shield....

If you have anymore questions : feel free to ask - you know where to find us .....

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Btw just a user....

True enough but if you check only very irregularly, also during this period I've upgraded to Win 10, moved house during which time things inevitably get lost etc., but still doesn't explain why you can't be found via a simple Google search which should be the most obvious thing of all yet still there's nothing. So a bit hard to follow that someone still hasn't notified Google that you exist as it's always been for free....

You might just make several million people's day including mine....;-)

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The yellow padlock is just a notification, we didn't do anything to make it go away in your computer. And this website is listed in Google and it's in the help menu of Firefox itself

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Ok thanks for the padlock clarification, however there was another problem at the same time as the picture of the car had also disappeared but for some reason re-appeared later on, so assumed it was because of the yellow triangle or something having been sorted out at some point.

Well I've searched Google for ages otherwise I would have obviously never wasted so long looking, so would you mind telling me exactly what to enter as only too glad to sort this whole thing out once and for all.

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arcadiune said

Well I've searched Google for ages otherwise I would have obviously never wasted so long looking, so would you mind telling me exactly what to enter as only too glad to sort this whole thing out once and for all.

Is this still about finding an URL on Google that leads to this support forum  ?

In that case : I just typed in the address bar "Mozilla Support" (without the quotation marks) and it took me here :

https://support.mozilla.org/en-US/

When I type "Firefox support forum" it takes me to the same URL (and others, that I just ignore)

See these search results .......

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Thanks never knew any of this and makes sense now only wish I'd known years ago ! I kept on finishing up in the link below who were useless....

http://forums.mozillazine.org/viewforum.php?f=38

Thanks a lot for everything !! ;-)

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Aww, very understandable - many people think that MozillaZine is the same as Mozilla ......

But please see : http://www.mozillazine.org/about/

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Thanks again it's all clear now....

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arcadiune said

Thanks again it's all clear now....

My pleasure .......  :)

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Note that you should leave security.mixed_content.block_active_content at its default true, so if you still have it set to false then double-click this line on the about:config page or use the context menu (Reset).

You get the orange triangle when there is mixed passive content (e.g. images). Sometimes you see this on a secure (email) page when there are images embedded or adds with a insecure HTTP link.

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Thanks updated all ok....