Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox and Thunderbird no touchpad scrolling. Non-Mozilla works

  • 4 cavab
  • 2 have this problem
  • 6 views
  • Last reply by bon2x03

more options

Dell XPS Laptop with Synaptics touchpad on WIndows 7. Two finger touchpad page scrolling works outside of mozilla just fine. Tried restarting FF in safe mode but nothing changed.

Dell XPS Laptop with Synaptics touchpad on WIndows 7. Two finger touchpad page scrolling works outside of mozilla just fine. Tried restarting FF in safe mode but nothing changed.

Chosen solution

Hello parkker,

Would you try this : using RegEdit create a DWORD entry called "UseScrollCursor" and set its value to 0 (= zero) in :

[HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh] "UseScrollCursor"=dword:00000000

If that doesn't make a difference, would you try this :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the serach bar ui.trackpoint

and look for the preference :

ui.trackpoint_hack.enabled

and set its value to 1 (default is "-1")

Then close and restart Firefox.

Any luck  ?

Read this answer in context 👍 1

All Replies (4)

more options

Seçilmiş Həll

Hello parkker,

Would you try this : using RegEdit create a DWORD entry called "UseScrollCursor" and set its value to 0 (= zero) in :

[HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh] "UseScrollCursor"=dword:00000000

If that doesn't make a difference, would you try this :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the serach bar ui.trackpoint

and look for the preference :

ui.trackpoint_hack.enabled

and set its value to 1 (default is "-1")

Then close and restart Firefox.

Any luck  ?

more options

Hi McCoy you saved the day for me with that regedit entry! did not have to implement the second potential solution you mentioned. Been fighting this problem for awhile with no luck until now.

Warmest Regards,

parkker

Modified by parkker

more options

I'm glad that worked - well done  !

more options

McCoy said

Hello parkker, Would you try this : using RegEdit create a DWORD entry called "UseScrollCursor" and set its value to 0 (= zero) in : [HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh] "UseScrollCursor"=dword:00000000 If that doesn't make a difference, would you try this : Type in the address bar about:config and press Enter (promise to be careful, if asked) Type in the serach bar ui.trackpoint and look for the preference : ui.trackpoint_hack.enabled and set its value to 1 (default is "-1") Then close and restart Firefox. Any luck  ?



Hi mozillians, I tried this solution for my Lenovo YOGA 710. At first it worked perfectly, but after I turned on my laptop again it did not work. As of posting, its still not working. I tried checking if the settings I changed in the browser and registry reverted but it did not. I tried opening similar websites in different browser and the websites just scrolled fine using the 2 finger gesture. Anybody had persistent issue like this? Thanks.

Modified by bon2x03