Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox crashes

  • 2 cavab
  • 1 has this problem
  • 20 views
  • Last reply by FredMcD

rj180
rj180
more options

The last crash I could report had the code: bp-c4cca8d5-dc05-4b9d-ad79-b304b0190119

Since then I can't start, safe mode or any other way long enough to report it. I used FF Dev Ed last night (same program, same computer, same settings) and it worked fine. Now, nothing. Running latest version on 27" iMac, OS 10.13.6, 32 GB 1600 MHz DDR3. Can run FF Quantum 64.0.2, seems to work OK. Tried to refresh, downloaded new copy of Dev Ed software, same problem.

Ideas?

The last crash I could report had the code: bp-c4cca8d5-dc05-4b9d-ad79-b304b0190119 Since then I can't start, safe mode or any other way long enough to report it. I used FF Dev Ed last night (same program, same computer, same settings) and it worked fine. Now, nothing. Running latest version on 27" iMac, OS 10.13.6, 32 GB 1600 MHz DDR3. Can run FF Quantum 64.0.2, seems to work OK. Tried to refresh, downloaded new copy of Dev Ed software, same problem. Ideas?

Chosen solution

Never mind. I re-installed old preferences and it seems to be back working.

Read this answer in context 👍 0

All Replies (2)

rj180
rj180 Question owner
more options

Seçilmiş Həll

Never mind. I re-installed old preferences and it seems to be back working.

FredMcD
FredMcD
more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.