Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

thunderbird letters are not distributed in folders

  • 1 cavab
  • 1 has this problem
  • 21 views
  • Last reply by sfhowes

capbwillard
capbwillard
more options

Incoming messages are not distributed to the folders specified in the filters. When initially all configured, everything worked. But, after some time faced with such a problem. If you completely remove all filters and re - create-for a while helps, but then the problem returns. There are quite a lot of folders, so it is inconvenient to delete and create filters every time. Prompt how it is possible to solve that problem?

Incoming messages are not distributed to the folders specified in the filters. When initially all configured, everything worked. But, after some time faced with such a problem. If you completely remove all filters and re - create-for a while helps, but then the problem returns. There are quite a lot of folders, so it is inconvenient to delete and create filters every time. Prompt how it is possible to solve that problem?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

This could be due to multiple processes competing for priority in handling messages. In the filter window, do you have it set to filter before or after Junk Classification, if Junk Controls are in effect? Is there a security/AV/antispam program scanning email? It's generally recommended to disable such scanning (not the real-time scanning, which is different). If you enable the Filter Log, it may indicate the source of the problem.