Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Moved Thunderbird to new linux pc but can only see one of the email accounts and no local directories.

  • 4 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Joolsmy

Joolsmy
Joolsmy
more options

I copied the .thunderbird folder to the new installation. Thunderbird was not able to access the profile so I created a new profile and copied the files into it replacing files of the same name. When I restarted Thunderbird only one of my email accounts was shown (a gmail account) and none of the local folders. On the original linux pc I was using a master password, on the new installation I was not prompted to enter a master password.

I copied the .thunderbird folder to the new installation. Thunderbird was not able to access the profile so I created a new profile and copied the files into it replacing files of the same name. When I restarted Thunderbird only one of my email accounts was shown (a gmail account) and none of the local folders. On the original linux pc I was using a master password, on the new installation I was not prompted to enter a master password.

Chosen solution

Hi Chris, Turns out I've been a bit stupid. I had forgotten I had already moved the profile on the original pc and it wasn't in the .thunderbird directory, but there was an old profile there which was the one I was trying to use.

I only realised when I checked the profile.ini and saw the modified path. Now I've transferred the right profile it's all working perfectly.

Thank you for helping and sorry for the confusion.

Read this answer in context 👍 0

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

See http://kb.mozillazine.org/Move_to_a_new_PC#Moving_from_Windows_to_OSX_or_Linux

Joolsmy
Joolsmy Question owner
more options

I'm trying to move from linux to linux so not sure if that article is relevant to me. However, I tried running Thunderbird from the command line with the -profile option, but this did not help; I'm still seeing only the one email account, no local folders and am not being prompted for the master profile.

Chris Ilias
Chris Ilias
  • Moderator
more options

Hi Joolsmy. The original method you tried of copying the .thunderbird folder should have worked. Could explain what you experienced when you say "Thunderbird was not able to access the profile"?

Right now, I suspect you had Thunderbird running at the time you copied the folder from your original computer. Make sure Thunderbird is not running when you move your data.

Joolsmy
Joolsmy Question owner
more options

Seçilmiş Həll

Hi Chris, Turns out I've been a bit stupid. I had forgotten I had already moved the profile on the original pc and it wasn't in the .thunderbird directory, but there was an old profile there which was the one I was trying to use.

I only realised when I checked the profile.ini and saw the modified path. Now I've transferred the right profile it's all working perfectly.

Thank you for helping and sorry for the confusion.