Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Website has print button but page doesn't print

  • 3 cavab
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

RodinDestsin
RodinDestsin
more options

I took an online test. At the end there is a Print Certificate button. When I click it the Print Preview window appears and shows it will print to the correct printer. After clicking Print the Print Preview window disappears as it should, but nothing prints.

I am using Windows 10.

Thanks in advance for your help!

I took an online test. At the end there is a Print Certificate button. When I click it the Print Preview window appears and shows it will print to the correct printer. After clicking Print the Print Preview window disappears as it should, but nothing prints. I am using Windows 10. Thanks in advance for your help!

All Replies (3)

WestEnd
WestEnd
more options

Did your Control Panel show the listed printer? And did you try a test print to it before printing?

RodinDestsin
RodinDestsin Question owner
more options

Yes. Not only does Control Panel show the printer, but the popup print window in Firefox shows the printer. I can print to the printer from websites on MS Edge and Internet Explorer, but not using Firefox.

Thanks for helping me!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to reset the print prefs on the about:config page.