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Firefox crashes

  • 2 cavab
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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A yellow bar appears at the top of my screen saying that another web page is slowing down your browser. when the stop option is pressed Firefox crashes

A yellow bar appears at the top of my screen saying that another web page is slowing down your browser. when the stop option is pressed Firefox crashes

All Replies (2)

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Is this on many websites, some, a few?

”Webpage is slowing down your browser” This is the new way the browser tells you there is a problem with the script program(s). https://support.mozilla.org/en-US/kb/warning-unresponsive-script?cache=no

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support