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Cannot send email thru Thunderbird using Gmail account

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

bobby.emerick
bobby.emerick
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I've tried setting up my Gmail account thru Thunderbird and everything works fine until I try to send a message and I get the below error.

"Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Below is some of the info from the Thunderbird Troubleshooting page on my account too for setup. 

 Application Basics

   Name: Thunderbird
   Version: 60.5.1
   Build ID: 20190213094837

   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.5.1
   OS: Windows_NT 10.0

   Multiprocess Windows: 0/0 (Disabled)
   Web Content Processes:
   Stylo: content = true (enabled by default), chrome = true (enabled by default)
   Enterprise Policies:
   Google Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false

 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

   account7:
     INCOMING: account7, , (imap) imap.gmail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

 Crash Reports for the Last 3 Days

 All Crash Reports

 Extensions

     Name
     Version
     Enabled
     ID

     Lightning
     6.2.5.1
     false
     {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Security Software

   Type: Name

     Antivirus: Windows Defender Antivirus
     Antispyware: Windows Defender Antivirus
     Firewall: Windows Firewall
I've tried setting up my Gmail account thru Thunderbird and everything works fine until I try to send a message and I get the below error. "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." Below is some of the info from the Thunderbird Troubleshooting page on my account too for setup. Application Basics Name: Thunderbird Version: 60.5.1 Build ID: 20190213094837 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.5.1 OS: Windows_NT 10.0 Multiprocess Windows: 0/0 (Disabled) Web Content Processes: Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Google Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account7: INCOMING: account7, , (imap) imap.gmail.com:993, SSL, passwordCleartext OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true Crash Reports for the Last 3 Days All Crash Reports Extensions Name Version Enabled ID Lightning 6.2.5.1 false {e2fda1a4-762b-4020-b5ad-a41df1933103} Security Software Type: Name Antivirus: Windows Defender Antivirus Antispyware: Windows Defender Antivirus Firewall: Windows Firewall

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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This could be an issue with gmail as there seems to be some other people reporting issues with gmail. https://downdetector.com/status/gmail