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History and bookmarks not showing when I click their menu items

  • 1 cavab
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

Hipkit
Hipkit
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If I click 'History' on the menu, I no longer get a drop down of my recently visited places, and 'Show All History' is also blank, although I can see 'Recently Closed Tabs' and 'Recently Closed Windows'.

Also, on opening a new tab, I used to see my most visited sites as large icons, with my recently visited places as icons underneath these.

I think this began happening around the time I updated to 65.0.1 Firefox also crashed just before this, so either could have caused the strange behaviour.

I have tried to restore the bookmarks using the Library toolbar, but the restore fails.

I hate losing my bookmarks and found history and the icons extremely useful. Please help me to get these back. Thanks.

If I click 'History' on the menu, I no longer get a drop down of my recently visited places, and 'Show All History' is also blank, although I can see 'Recently Closed Tabs' and 'Recently Closed Windows'. Also, on opening a new tab, I used to see my most visited sites as large icons, with my recently visited places as icons underneath these. I think this began happening around the time I updated to 65.0.1 Firefox also crashed just before this, so either could have caused the strange behaviour. I have tried to restore the bookmarks using the Library toolbar, but the restore fails. I hate losing my bookmarks and found history and the icons extremely useful. Please help me to get these back. Thanks.

Modified by Hipkit

All Replies (1)

FredMcD
FredMcD
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First, let's open the Bookmarks Manager and see if everything is still there.

Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.