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Thuderbird will not install

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  • 1 has this problem
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  • Last reply by Matt

BradleyBear
BradleyBear
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I'm trying to install TB for the first time. After extracting I get a screen that says this: "You may not have the necessary permissions to use all of the program you are about to run. You may run this program as a different user or contnue to run the program as the current user: a) Current used (Office1\My Name) b) Run the program as the following user: 

       User name:  Administrator
       Password:

If I select (a) Current user, the other options go blank and selecting "OK" goes nowhere. Selecting (b) Administrator requires a password which I can't work out.

Any similar experiences? and answers

Thanks

I'm trying to install TB for the first time. After extracting I get a screen that says this: "You may not have the necessary permissions to use all of the program you are about to run. You may run this program as a different user or contnue to run the program as the current user: a) Current used (Office1\My Name) b) Run the program as the following user: User name: Administrator Password: If I select (a) Current user, the other options go blank and selecting "OK" goes nowhere. Selecting (b) Administrator requires a password which I can't work out. Any similar experiences? and answers Thanks

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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sounds like you need to get the window administrator password.

See https://www.lifewire.com/how-do-i-find-the-windows-administrator-password-2626064