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Hi, i have big problem with mozilla sync, I sign in my account succesful but it can not load my data, no bookmarks, no passwords and add ones

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  • Last reply by FredMcD

amir_stage
amir_stage
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I need to my all data, but I can not restore that by login and syncing data. i had to many bookmarks and passwords in there :(

I need to my all data, but I can not restore that by login and syncing data. i had to many bookmarks and passwords in there :(

All Replies (2)

Wesley Branton
Wesley Branton
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It's important to note that Firefox Sync is not a data backup service and should not be used as such. The data stored on the Sync servers may not be permanently retained.

Furthermore, if you have requested a password reset, the data is automatically deleted for privacy reasons.

Your best option is to pull the bookmarks and login data from another device that has this data stored on it.

FredMcD
FredMcD
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Are you having problems with sync, or have you lost some data?