Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox messages disappeared

  • 1 cavab
  • 1 has this problem
  • 10 views
  • Last reply by sfhowes

more options

I recently acquired a new laptop and did a new install of Thunderbird. I transferred all my message files from my old laptop (Inbox and a lot of Local folders). In the new installation all my Local folder messages appeared but none of my Inbox messages.

On startup the Inbox message appear momentarily but then 'disappear' - so TB is recognizing them if only fleetingly.

How can I ensure that these Inbox message appear in my Inbox?

Thanks

I recently acquired a new laptop and did a new install of Thunderbird. I transferred all my message files from my old laptop (Inbox and a lot of Local folders). In the new installation all my Local folder messages appeared but none of my Inbox messages. On startup the Inbox message appear momentarily but then 'disappear' - so TB is recognizing them if only fleetingly. How can I ensure that these Inbox message appear in my Inbox? Thanks

Chosen solution

How and what did you transfer from the old laptop to the new one? The easiest and most effective way to transfer from one installation to another is to copy the Thunderbird folder:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Read this answer in context 👍 0

All Replies (1)

more options

Seçilmiş Həll

How and what did you transfer from the old laptop to the new one? The easiest and most effective way to transfer from one installation to another is to copy the Thunderbird folder:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer