Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Since Firefox upgrade recently in my computer all my add on to download videos are not working please help so I can download videos using Firefox.

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by WestEnd

charlesalicemooney
charlesalicemooney
more options

Today my Firefox browser said it has upgrade my Firefox and when I wish to download videos my video downloader professional and easy video downloader are not working. I have downloaded and installed the same applications again from the website but I think the version is not compatible and therefore not working. Please advise the current version of the add ons for firefox to work with them. thank you very much.

Today my Firefox browser said it has upgrade my Firefox and when I wish to download videos my video downloader professional and easy video downloader are not working. I have downloaded and installed the same applications again from the website but I think the version is not compatible and therefore not working. Please advise the current version of the add ons for firefox to work with them. thank you very much.

All Replies (1)

WestEnd
WestEnd
more options

Addon issues must contact the addon developer. Did you uninstall the addons and reinstalled them. That would be the first thing to do to verify the problem isn't a addon compatibility issue.