Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Mails in local folders are not displayed after search

  • 2 cavab
  • 1 has this problem
  • 6 views
  • Last reply by Kay

Kay
Kay
more options

I have archived a lot of mails in local folders (see screenshot). When I search for a messages and click on a message in the search results I get an empty new tab. So, Thunderbird finds a message but can not display it. No problems when the message is in a normal account.

Thanks for all hints! Best regards Kay

I have archived a lot of mails in local folders (see screenshot). When I search for a messages and click on a message in the search results I get an empty new tab. So, Thunderbird finds a message but can not display it. No problems when the message is in a normal account. Thanks for all hints! Best regards Kay
Attached screenshots

Chosen solution

Are you using global search (Ctrl+Shift+K) or account search (Ctrl+Shift+F)? If it's the former, the database might be corrupted and indicating the presence of messages that have been deleted. Rebuild the database and see if the outcome changes:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Seçilmiş Həll

Are you using global search (Ctrl+Shift+K) or account search (Ctrl+Shift+F)? If it's the former, the database might be corrupted and indicating the presence of messages that have been deleted. Rebuild the database and see if the outcome changes:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Kay
Kay Question owner
more options

Thank you. Now it works.