Persistent scroll problem on one site following a post-crash session restore
I don't normally save and restore sessions, but do have firefox set to restore the previous session in the event of a crash.
Recently, following a power cut, such a session restore occurred, correctly restoring all the pages I had open at the time (not many), and the scroll position within the page.
Since this happened, any page I open on one particular site (https://www.theguardian.com) now always scrolls to the end of the page, and I have to manually scroll back up to the top. Once loaded, you can scroll the page normally, but F5 refresh will reload the page and scroll to the end again. This effect is persistent across restarts, and I've not found a way to get rid of it.
I've tried simulating another crash with that site open, scrolled to the top, and I've tried enabling saving the session on exit and restoring on startup - none of this has changed anything. In both cases it restored the session and scrolled to the end.
Any suggestions as to where this effect might be coming from?
Chosen solution
Hi,
Thanks for this, but it does appear to have been a problem with the site itself (if one specific to firefox). As of this morning, I'm no longer able to reproduce the problem on any profile. It's all working normally again now.
It seems to be just coincidence that it started with a session restore following a crash.
Thanks for the help.
Read this answer in context 👍 0All Replies (8)
Remove History For One Site
Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any settings.
Hi,
Thanks for the suggestion, but unfortunately that doesn't help.
Having forgotten that site and restarted, it still scrolls to the end for any page I open on that site.
I'm getting the "are you ok with cookies" prompt again though, so it did do the reset, and the pages are gone from the history.
Also, I forgot to mention in the original post that I get the same issue having restarted firefox in safe mode with addons disabled.
I suspect the answer is to create a new firefox profile, but it's not quite annoying enough to want to do that, and it's weird enough that I'm interested as to what exactly is causing it.
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
Hi,
Surprisingly, the problem persists even in a newly created profile.
I'm starting to wonder if this is actually an issue with the site, although if so, it's specific to firefox (I've tried IE and Chromium, and they don't scroll to the end). It would also be a bit of a coincidence that this started happening exactly at the time we had a power problem, although clearly that kind of thing will happen sometimes.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
Seçilmiş Həll
Hi,
Thanks for this, but it does appear to have been a problem with the site itself (if one specific to firefox). As of this morning, I'm no longer able to reproduce the problem on any profile. It's all working normally again now.
It seems to be just coincidence that it started with a session restore following a crash.
Thanks for the help.
As long as the problem is gone. Safe surfing.