Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to disable "Forefox can't update to the newest version" popup in Firefox esr 68.x?

  • 2 cavab
  • 1 has this problem
  • 4 views
  • Last reply by Michael H.

more options

We have a terminalserver environment on the base of Windows Server 2016 and since the update to Firefox esr 68.2 the users frequently get a popup with the message in the title (see screenshot). This message pops up even though we disabled automatic updates through about:config and the Firefox Group Policies.

We even tried a few not officialy supported solutions like renaming the update.exe or altering the update url in about:config to a non existant domain but nothing worked.

Is there any way to disable this message being displayed to the users?

Please do not just post "just update to the newest version". That is not always immediately possible in an enterprise environment.

Greetings and thanks in advance,

Michael H.

We have a terminalserver environment on the base of Windows Server 2016 and since the update to Firefox esr 68.2 the users frequently get a popup with the message in the title (see screenshot). This message pops up even though we disabled automatic updates through about:config and the Firefox Group Policies. We even tried a few not officialy supported solutions like renaming the update.exe or altering the update url in about:config to a non existant domain but nothing worked. Is there any way to disable this message being displayed to the users? Please do not just post "just update to the newest version". That is not always immediately possible in an enterprise environment. Greetings and thanks in advance, Michael H.
Attached screenshots

All Replies (2)

more options

I believe this might help? This post had the chosen solution of going into the about:config and changing app.update.silent to True

Although this might only be for the update notification, not the "failed to update" notification. I'm doing some more research.

more options

Thanks for your answer. Sadly this did not solve the problem, the popup is still showing up to the users.