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Firefox crashes

  • 3 cavab
  • 1 has this problem
  • 11 views
  • Last reply by McCoy

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I just updated to the latest version and now FF won't start up, it just goes to crash reporter

Crash ID: bp-e18a55fd-2aaf-4396-9415-b00be0200211

I just updated to the latest version and now FF won't start up, it just goes to crash reporter Crash ID: bp-e18a55fd-2aaf-4396-9415-b00be0200211

Chosen solution

hi, unfortunately that's 0patch security software on your system, that's interfering with firefox - you can either try to create an exception for firefox.exe within the 0patch settings or else try Firefox 74.0b which contains some mitigations against this crash: https://www.mozilla.org/firefox/all/#product-desktop-beta

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Seçilmiş Həll

hi, unfortunately that's 0patch security software on your system, that's interfering with firefox - you can either try to create an exception for firefox.exe within the 0patch settings or else try Firefox 74.0b which contains some mitigations against this crash: https://www.mozilla.org/firefox/all/#product-desktop-beta

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philipp said

hi, unfortunately that's 0patch security software on your system, that's interfering with firefox - you can either try to create an exception for firefox.exe within the 0patch settings or else try Firefox 74.0b which contains some mitigations against this crash: https://www.mozilla.org/firefox/all/#product-desktop-beta

Thank you. This solved my problem.

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Hello gianilac,

You inadvertently marked your own post (in which you quoted philipp's post) as Chosen Solution ....

You can rectify it by clicking on the "Undo" button to the right and then mark philipp's post as Chosen Solution (by clicking on the "Solved the problem" button to the right of his post).

Thank you in advance !