Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I enable the microphone? The second method does not work for me

  • 8 cavab
  • 3 have this problem
  • 30 views
  • Last reply by McCoy

more options

Firefox-Version: 74.0 (64-Bit) Operating system: Xubuntu 18.04

I want to participate in meetings with Teamviewer or in https://meet.jit.si. I want to enable my mike in the browser for that purpose.

I read the hint

https://support.mozilla.org/en…ng-microphone-permissions

but that does not work for me: After entering the URL into the dialogue,e.g.. https://meet.jit.si I am supposed to press ENTER. But then nothing happens!

I expect the entered URL to be added to the list below after pressing ENTER (this list was empty before in my case).

When I want to participate in such a meeting, I get a question whether I would allow the microphone to be used. Even if I allow it, meet.jit.si tells me that it could not use the microphone for an unspecified reason.

In the browser when trying to use such a connection, to the left of the URL there is a closed lock symbol and a red microphone symbol.

I have checked if the microphone works: I can record something with it using Audacity and if I activate the Pulseaudio-volume control I see a level indicator which reacts on sound heard by my microphone.

What must I do to enable the microphone for TeamViewer or other net meetings?

Firefox-Version: 74.0 (64-Bit) Operating system: Xubuntu 18.04 I want to participate in meetings with Teamviewer or in https://meet.jit.si. I want to enable my mike in the browser for that purpose. I read the hint https://support.mozilla.org/en…ng-microphone-permissions but that does not work for me: After entering the URL into the dialogue,e.g.. https://meet.jit.si I am supposed to press ENTER. But then nothing happens! I expect the entered URL to be added to the list below after pressing ENTER (this list was empty before in my case). When I want to participate in such a meeting, I get a question whether I would allow the microphone to be used. Even if I allow it, meet.jit.si tells me that it could not use the microphone for an unspecified reason. In the browser when trying to use such a connection, to the left of the URL there is a closed lock symbol and a red microphone symbol. I have checked if the microphone works: I can record something with it using Audacity and if I activate the Pulseaudio-volume control I see a level indicator which reacts on sound heard by my microphone. What must I do to enable the microphone for TeamViewer or other net meetings?
Attached screenshots

All Replies (8)

more options
more options

Still after step 6 of the corrected link the entered URL should move down to the list (which was empty before). My screenshot below shows the situation after I have pressed ENTER:

more options

Would you please scroll down to the section :

"Using Firefox’s address bar to clear camera or microphone permissions for a site"

https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions

In German :

https://support.mozilla.org/de/kb/kamera-und-mikrofonberechtigungen-verwalten

Then, reload the page, and try again .....

Any luck ?

more options

perpetuum-mobile said

Firefox-Version: 74.0 (64-Bit) Operating system: Xubuntu 18.04 I want to participate in meetings with Teamviewer or in https://meet.jit.si. I want to enable my mike in the browser for that purpose. I read the hint https://support.mozilla.org/en…ng-microphone-permissions but that does not work for me: After entering the URL into the dialogue,e.g.. https://meet.jit.si I am supposed to press ENTER. But then nothing happens! I expect the entered URL to be added to the list below after pressing ENTER (this list was empty before in my case). When I want to participate in such a meeting, I get a question whether I would allow the microphone to be used. Even if I allow it, meet.jit.si tells me that it could not use the microphone for an unspecified reason. In the browser when trying to use such a connection, to the left of the URL there is a closed lock symbol and a red microphone symbol. I have checked if the microphone works: I can record something with it using Audacity and if I activate the Pulseaudio-volume control I see a level indicator which reacts on sound heard by my microphone. What must I do to enable the microphone for TeamViewer or other net meetings?

In my case, it is Firefox 68.6.0esr (64-bit) on Debian 10.3 (buster). I am trying to set up both camera and mircophone for a Youtube Live stream. Referencing the corrected link: nothing shows up in the address bar for either mic or camera, can't setup anything there. In the preferences->settings for either device, entering a URL and return does nothing.

Both the camera and mic work fine, for example using Zoom works as expected.

more options

Regarding the suggestion to 'Scroll down to the section...' please see the attached screenshot.

more options

ramjr said

Regarding the suggestion to 'Scroll down to the section...' please see the attached screenshot.

You need to click on the little black arrow on the dropdown (next to 'Connection') and then on "More Information", which will take you to "Page Info".

Click on the 'Permissions" tab and scroll down to "Use the Camera" and "Use the Microphone" - uncheck "Use Default" and check "Allow".

Then close and restart Firefox.

more options

OK, that did it.

Thanks.

more options

ramjr said

OK, that did it.

Thanks.

    My pleasure - I'm glad it works !