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Thunderbird suddenly unable to send outgoing mail to verizon.net server

  • 3 cavab
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

dn.heller
dn.heller
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I have a Verizon.net email account. It was migrated to AOL servers several years ago. I migrated successfully at that time. Suddenly, two days ago, I began getting error message when trying to send outgoing mail from my Verizon.net account in Thunderbird. Error message says: "Login to server smtp.verizon.net with username xxxxx failed." I can still send email from the Verizon.net address from my mobile device app, so it looks like a Thunderbird problem. I have the current version of Thunderbird installed. None of the Thunderbird account settings were changed or corrupted from what they have been for years. I'm using a PC. The same thing happened to my wife who uses a Mac.

I have a Verizon.net email account. It was migrated to AOL servers several years ago. I migrated successfully at that time. Suddenly, two days ago, I began getting error message when trying to send outgoing mail from my Verizon.net account in Thunderbird. Error message says: "Login to server smtp.verizon.net with username xxxxx failed." I can still send email from the Verizon.net address from my mobile device app, so it looks like a Thunderbird problem. I have the current version of Thunderbird installed. None of the Thunderbird account settings were changed or corrupted from what they have been for years. I'm using a PC. The same thing happened to my wife who uses a Mac.

All Replies (3)

Andrew
Andrew
  • Moderator
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This may be an outage with Verizon. Another user is experiencing the same issue: https://support.mozilla.org/en-US/questions/1283732

Tom K
Tom K
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Thank you, gentlemen. Now all we have to do is get someone to address the issue....

sfhowes
sfhowes
  • Top 10 Contributor
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The solution is explained here:

https://support.mozilla.org/en-US/questions/1283746

Change the User Name to the full email address, or apply the aol.com servers.