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Random tab crashes

  • 14 cavab
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

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Hello!

For the past few days my Firefox randomly crashes, specifically - tab crashes. Sometimes it is local news website, there was one fullscreen video that crashed that tab 2 times, and even YouTube tab has crashed.

If it helps, here is last few crash reports: bp-8aa70181-48fc-4c64-a45e-615130200612 bp-1f78d4a1-c489-4e46-bd7e-11b950200612 bp-05cb6a6c-8863-43ca-a395-d509d0200612 bp-46c4dd28-10bc-4015-8ea9-89fd80200612 bp-4b4186f4-6ee9-4bf0-96e9-3331c0200612 bp-986950ea-39d9-4cb5-84d6-1a7460200612 bp-90d58c69-469e-4af4-b861-c41940200612 bp-70ab3d45-0433-42d8-acd7-7700b0200612 bp-d1bb4768-61bc-4a2e-98c7-40c810200612

Hello! For the past few days my Firefox randomly crashes, specifically - tab crashes. Sometimes it is local news website, there was one fullscreen video that crashed that tab 2 times, and even YouTube tab has crashed. If it helps, here is last few crash reports: bp-8aa70181-48fc-4c64-a45e-615130200612 bp-1f78d4a1-c489-4e46-bd7e-11b950200612 bp-05cb6a6c-8863-43ca-a395-d509d0200612 bp-46c4dd28-10bc-4015-8ea9-89fd80200612 bp-4b4186f4-6ee9-4bf0-96e9-3331c0200612 bp-986950ea-39d9-4cb5-84d6-1a7460200612 bp-90d58c69-469e-4af4-b861-c41940200612 bp-70ab3d45-0433-42d8-acd7-7700b0200612 bp-d1bb4768-61bc-4a2e-98c7-40c810200612

All Replies (14)

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bp-8aa70181-48fc-4c64-a45e-615130200612 Signature: mozilla::PaintedLayerData::Accumulate

MOZ_CRASH Reason (Sanitized) : MOZ_RELEASE_ASSERT(sAliveDisplayItemDatas && sAliveDisplayItemDatas->Contains(aData))

Crash Reason EXCEPTION_BREAKPOINT

nvwgf2umx_cfg.dll = NVIDIA D3D10 drivers = NVIDIA Corporation

This is for Sumo's Related Bugs
1195004 NEW --- crash in mozilla::PaintedLayerData::Accumulate(mozilla::ContainerState*, nsDisplayItem*, nsIntRegion const&, mozilla::gfx::IntRectTyped<T> const&, mozilla::DisplayItemClip const&, mozilla::LayerState)
+++++++++++++++++++++++++++++++++++++++++
bp-1f78d4a1-c489-4e46-bd7e-11b950200612 Signature: arena_t::DallocSmall | je_free | FinalizeArenas

MOZ_CRASH Reason (Sanitized) : MOZ_RELEASE_ASSERT((run->mRegionsMask[elm] & (1U << bit)) == 0) (Double-free?)

Crash Reason EXCEPTION_BREAKPOINT

nvwgf2umx_cfg.dll = NVIDIA D3D10 drivers = NVIDIA Corporation
+++++++++++++++++++++++++++++++++++++++++
bp-05cb6a6c-8863-43ca-a395-d509d0200612 Signature: js::gc::GCRuntime::sweepUniqueIds

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

nvwgf2umx_cfg.dll = NVIDIA D3D10 drivers = NVIDIA Corporation
+++++++++++++++++++++++++++++++++++++++++
bp-46c4dd28-10bc-4015-8ea9-89fd80200612 Signature: je_free | FinalizeArenas

MOZ_CRASH Reason (Sanitized) : MOZ_RELEASE_ASSERT((mapelm->bits & ((size_t)0x20U)) == 0) (Freeing in decommitted page.)

Crash Reason EXCEPTION_BREAKPOINT

nvwgf2umx_cfg.dll = NVIDIA D3D10 drivers = NVIDIA Corporation

This is for Sumo's Related Bugs
787879 NEW --- crash in js::SweepBackgroundThings

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The problem may be caused by bad memory.

MemTest LAST UPDATED : 27/09/2013
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ?

If you use a fixed size for the page file then try the former and let Windows handle the page file.

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Ok. I will try to update my nVidia drivers, but somehow I doubt, that my RAM has gone bad, because it`s a new laptop and everything else works perfectly fine. But for the sake of if, I will try Memtest also.

About page file - I haven`t changed any setting on that, so Windows should handle it by default, right?

Thank You! I will post it results in few days to be sure, that the problem is gone.

Edit: Ok, now Mozilla crashed entirely, not just one tab. Updated the graphics drivers, ran Memtest86+ 5.31b without errors. I used those add-ons previously without such problems. bp-a9cd0d68-29ff-4d25-b08a-0bee80200613

Modified by Kareivis

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You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

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Just received the same old tab crashing problem even after all the mentioned probable solutions - driver update, memtest and removed hardware acceleration. Should I try to reinstall Firefox? Disable all add-ons? Maybe I should try older version 76...? Latest crashes: bp-31523747-d250-44f9-b5cf-c27f10200614 bp-c7cb3eec-ea41-4a74-b62b-7f2c60200614

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bp-31523747-d250-44f9-b5cf-c27f10200614 Signature: mozilla::FrameLayerBuilder::GetDisplayItemData

MOZ_CRASH Reason (Sanitized) :
MOZ_RELEASE_ASSERT(sAliveDisplayItemDatas && sAliveDisplayItemDatas->Contains(aData))

Crash Reason EXCEPTION_BREAKPOINT

This is for Sumo's Related Bugs
1337802 NEW --- Crash in mozilla::FrameLayerBuilder::GetDisplayItemData
+++++++++++++++++++++++++++++++++++++++++
bp-c7cb3eec-ea41-4a74-b62b-7f2c60200614 Signature: nsDisplayItem::nsDisplayItem

Crash Reason EXCEPTION_ACCESS_VIOLATION

This is for Sumo's Related Bugs
1427522 NEW --- Crash in nsDisplayItem::nsDisplayItem

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Kareivis said

I doubt, that my RAM has gone bad, because it`s a new laptop

That does not mean there is no problem. Run the MEM test anyway.

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FredMcD said

Kareivis said

I doubt, that my RAM has gone bad, because it`s a new laptop

That does not mean there is no problem. Run the MEM test anyway.

I did run the test multiple times without any errors.

Modified by Kareivis

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Good. Now we can look elsewhere.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
+++++++++++++++++++++++++++++++++++++++++
Start your Computer in safe mode with network support. Then start Firefox.
Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode
Starting Any Computer In Safe Mode; Free Online Encyclopedia

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Interesting fact - I installed 78.0b7 Beta version of Firefox and so far without any issues.

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Sounds good.
Please flag your last post as Solved Problem as this can help others with similar problems.

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FredMcD said

Sounds good.
Please flag your last post as Solved Problem as this can help others with similar problems.

I did that, but as soon as I did it YouTube crashed again. bp-4543c7be-3d2d-4098-a3e6-679b00200616

I will try to use Firefox in Safe mode today and see any differences.

Modified by Kareivis

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Glad to help. Safe Surfing.

FredMcD said

Please flag your https://support.mozilla.org/en-US/questions/1290976#answer-1324471
post as Solved Problem as this can help others with similar problems.