Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Problem with recovery

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

cursedseraph
cursedseraph
more options

... In settings I've chosen to recover tabs each time... Reboot my PC... What I see - just new tab. All previous tabs disappeared. I want to know what the **** I can give any log and information about my system, if you need. Because I don't want to meet this problem again...

... In settings I've chosen to recover tabs each time... Reboot my PC... What I see - just new tab. All previous tabs disappeared. I want to know what the **** I can give any log and information about my system, if you need. Because I don't want to meet this problem again...

All Replies (1)

FredMcD
FredMcD
more options

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.


Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html