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Inbox and its folders missing from Thunderbird

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  • 1 has this problem
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  • Last reply by Toad-Hall

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I posted this yesterday and received a response from sfhowes quite promptly. Unfortunately, Automatic Download was enabled in Thunderbird and the response disappeared into my inaccessible Inbox before I was able to read it on my ISP's web-based email. But I did find the response (without reply links) in my Inbox.msf file.

sfhowes asked in the response:

"Hi DBee, Is the Folder Pane visible but empty, or is it hidden (under View/Layout\)?"

Answer: The Folder Pane is visible and empty.

Automatic Download is now turned off so I will be able to respond to forum emails within the thread.

Thanks in advance for picking this up and continuing the problem solving.

I posted this yesterday and received a response from sfhowes quite promptly. Unfortunately, Automatic Download was enabled in Thunderbird and the response disappeared into my inaccessible Inbox before I was able to read it on my ISP's web-based email. But I did find the response (without reply links) in my Inbox.msf file. sfhowes asked in the response: "Hi DBee, Is the Folder Pane visible but empty, or is it hidden (under View/Layout\)?" Answer: The Folder Pane is visible and empty. Automatic Download is now turned off so I will be able to respond to forum emails within the thread. Thanks in advance for picking this up and continuing the problem solving.

All Replies (1)

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Please keep all responses in the original question otherwise the continuity is lost. So please repost your answer in the original question: https://support.mozilla.org/en-US/questions/1302658