Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

English language version is unable to load pressreader.com

  • 2 cavab
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

wejekowowo
wejekowowo
more options

Hello

Mozilla Firefox (64-bit, US English) is UNABLE to load the website, https://www.pressreader.com since at least version 78. I am using version 81.0 now and the problem persists.

Strangely, Mozilla Firefox (64-bit, Simplified Chinese) is ABLE to load said website. Mozilla Firefox (64-bit, Japanese) is also ABLE to load said website.

What is happening?

Below are the relevant details:

The HDD of my desktop computer has 3 primary partitions on which the first is installed with Microsoft Windows 10 (64-bit, US English), the second contains Windows 10 (64-bit, Simplified Chinese) while Windows 10 (64-bit, Japanese) is installed on the third. Each operating system is installed with the appropriate 64-bit language version of Firefox.

The settings of the 3 language versions of Firefox are IDENTICAL.

Hello Mozilla Firefox (64-bit, US English) is UNABLE to load the website, https://www.pressreader.com since at least version 78. I am using version 81.0 now and the problem persists. Strangely, Mozilla Firefox (64-bit, Simplified Chinese) is ABLE to load said website. Mozilla Firefox (64-bit, Japanese) is also ABLE to load said website. What is happening? '''Below are the relevant details:''' The HDD of my desktop computer has 3 primary partitions on which the first is installed with Microsoft Windows 10 (64-bit, US English), the second contains Windows 10 (64-bit, Simplified Chinese) while Windows 10 (64-bit, Japanese) is installed on the third. Each operating system is installed with the appropriate 64-bit language version of Firefox. The settings of the 3 language versions of Firefox are IDENTICAL.

All Replies (2)

FredMcD
FredMcD
more options

had no problem with the link.

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That page is loaded via JavaScript, so you may be blocking JavaScript if the page remains empty.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window