Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to play certain videos

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I am trying to watch udemy course videos on udemy. However the site is unable to play videos. Even on youtube i am not able to watch live streams for some reason. This problem was not encountered before. I use ubuntu os and my firefox version is 80.0.1

I am trying to watch udemy course videos on udemy. However the site is unable to play videos. Even on youtube i am not able to watch live streams for some reason. This problem was not encountered before. I use ubuntu os and my firefox version is 80.0.1

All Replies (1)

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop