browers
while browsing the pages go black and then i have to reload pages. also my highlights images won't display any more.
All Replies (10)
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
This did not solve anything, still won't display highlights and browser quits and have to restart searches
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
I notice this extension in your System Details list: Bing Search Engine That is not the official search engine that shows as Bing with ID "bing@search.mozilla.org" in your list.
Either I am a dumbass or nothing is helping.. Is there no actual people support for Firefox because I am ready to just remove the whole fucking thing!
I am an older gentleman with little computer knowledge and it doesn't make sense to have a program that doesn't offer customer support
I took Firefox completely out of my computer(uninstalled and re-installed it). this still didn't resolve the problem. I had a full diagnostic done and no malware or viruses were detected
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
this didn't help
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia