Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Account hacked. Bookmarks gone. Disaster.

  • 1 cavab
  • 1 has this problem
  • 13 views
  • Last reply by Paul

more options

My bookmarks have been lost. I think they're gone forever. I really needed them for work. A certain person hacked into my 1password account. I know it's "impossible" but not if someone knows you and is determined and smart. Anyway, he changed the email associated with my account, but not the password. I was logging in, and was prompted to enter the "original" email. Huh? I tried various ways to access my account to no avail. I had a recovery key, but no place to enter it. A different email worked. But my bookmarks are gone. Any ideas on how i can recover them?

My bookmarks have been lost. I think they're gone forever. I really needed them for work. A certain person hacked into my 1password account. I know it's "impossible" but not if someone knows you and is determined and smart. Anyway, he changed the email associated with my account, but not the password. I was logging in, and was prompted to enter the "original" email. Huh? I tried various ways to access my account to no avail. I had a recovery key, but no place to enter it. A different email worked. But my bookmarks are gone. Any ideas on how i can recover them?

All Replies (1)

more options

Hi

I am going to lock this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1313066