Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't add my Gmail account, which has a custom domain, in Thunderbird.

more options

Hi,

I'm trying to add my Gmail account to Thunderbird. The account has a custom domain. I enter my e-mail, password and I configure manually the server settings, IMAP and SMTP domain with SSL.

Then, Thunderbird returns this error messaje(img1).

This error has appeared in Windows 10 and Ubuntu Linux 20.04.

Thanks!

Hi, I'm trying to add my Gmail account to Thunderbird. The account has a custom domain. I enter my e-mail, password and I configure manually the server settings, IMAP and SMTP domain with SSL. Then, Thunderbird returns this error messaje(img1). This error has appeared in Windows 10 and Ubuntu Linux 20.04. Thanks!
Attached screenshots

All Replies (1)

more options

Hola Prueba ir a Herramientas->Opciones->Privacidad y Seguridad->Contraseñas -> Contraseñas guardadas: Eliminar las entradas correspondiente a la cuenta de correo. Luego configurar nuevamente los datos en la cuenta. Es posible que también tengas que habilitar la aplicación Thunderbird en la cuenta de Gmail: paso 1 del siguiente enlace: https://support.google.com/a/answer/9003945?hl=es Saludos