Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Data don't sync. What am I doing wrong?

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by jonzn4SUSE

more options

The second time I lost all my data(200 tabs, bookmark panel, pws, addons). My steps: 1. Sync all data into 1 firefox account from 1 device 2. Reinstall my OS on the same device. 3. Connecting back by logging in and pressing the sync button and... Blah! I see nothing. No synced tabs, no bookmark panel. At the same time I did this kinda operation with having connected 1 account to 2 virtual devices(1 - real OS, 2 - Virtualbox). So could you please explain how Firefox Sync works? Is there a way to use sync account as a keeper for tabs and bookmark panel without using 2 devices? Or other ways? Thanks!

The second time I lost all my data(200 tabs, bookmark panel, pws, addons). My steps: 1. Sync all data into 1 firefox account from 1 device 2. Reinstall my OS on the same device. 3. Connecting back by logging in and pressing the sync button and... Blah! I see nothing. No synced tabs, no bookmark panel. At the same time I did this kinda operation with having connected 1 account to 2 virtual devices(1 - real OS, 2 - Virtualbox). So could you please explain how Firefox Sync works? Is there a way to use sync account as a keeper for tabs and bookmark panel without using 2 devices? Or other ways? Thanks!

All Replies (1)

more options