Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

78.6 Spinning Inbox never stops

  • 3 cavab
  • 1 has this problem
  • 7 views
  • Last reply by bret_stern

more options

Windows 10 Normally, Thunderbird starts, then asks for a password to connect to my email server

Today Thunderbird opens, and the spinning icon left of the Inbox never stops.

My email server is up and working because my phone is able to connect and receive send email.

Wondering if profiles or such may be corrupted. I have an IMAP server, so I could remove Thunderbird, and remove all residue of Thunderbird and re-install. Any ideas? Bret

Windows 10 Normally, Thunderbird starts, then asks for a password to connect to my email server Today Thunderbird opens, and the spinning icon left of the Inbox never stops. My email server is up and working because my phone is able to connect and receive send email. Wondering if profiles or such may be corrupted. I have an IMAP server, so I could remove Thunderbird, and remove all residue of Thunderbird and re-install. Any ideas? Bret

All Replies (3)

more options

using ESET? That has had issues that can be described as you have in the past few weeks. See https://thunderbirdtweaks.blogspot.com/2020/12/eset-stopped-me-getting-mail.html

more options

Only Windows Defender. I also tried changing the tls.version.min to 1 in config editor. Still no luck How can I completely clean out/remove Thunderbird and re-install?

more options

I removed Thunderbird and deleted all profiles as described below. Had to reconfigure, but...Thunderbird is working again

1. Browse to C:\Users\bret\AppData\Roaming 2. Deleted Thunderbird folder

Reinstalled