Sites like Aliexpress fail to work properly
Since a few days, I cannot use Firefox anymore for AliExpress. - The searchbar doesn't work (nothing happens if I press 'search') - If I have to press a button (like in a dispute pressing 'Confirm') nothing happens. Microsoft Edge works fine in that case, so it must be something in Firefox. (have 84.0.1, 64 bit on Windows 10 prof)
All Replies (3)
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}acking-protection-firefox-desktop
Thanks,
After starting in safe mode, and then again starting in normal mode the problem disappears. But what caused it in the first place? (I haven't changed anything)
It could have been a corrupt file that was overwritten.
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.
Thank you for contacting Mozilla Support.