Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Unknown website keeps stopping Firefox and locking up my computer

  • 2 cavab
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

mjeanniehen
mjeanniehen
more options

When I am scrolling through a website, reading articles, etc., I get a message in yellow at the top of the page with the image of a robot telling me that a website has interrupted Firefox with an option to wait, or stop it. This happens frequently, especially if I am scrolling through news pages etc., deleting History and Cookies on my computer doesn't seem to help.

When I am scrolling through a website, reading articles, etc., I get a message in yellow at the top of the page with the image of a robot telling me that a website has interrupted Firefox with an option to wait, or stop it. This happens frequently, especially if I am scrolling through news pages etc., deleting History and Cookies on my computer doesn't seem to help.

All Replies (2)

FredMcD
FredMcD
more options

What is/are the exact error message(s) ?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window