Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Since update 78.7.0 on January 30 at 4:18 Pacific time, Thunderbird is asking for an email to access account

oregonclematis
oregonclematis
more options

Since the last Thunderbird update yesterday afternoon, I cannot access my email without a password, which I don't have or don't know, and they have offered to send a password reset email, which doesn't help, does it.

Tearing my hair. Tried rebooting, tried opening from my applications file, nothing...nada...zip...zilch.

Since the last Thunderbird update yesterday afternoon, I cannot access my email without a password, which I don't have or don't know, and they have offered to send a password reset email, which doesn't help, does it. Tearing my hair. Tried rebooting, tried opening from my applications file, nothing...nada...zip...zilch.

All Replies (1)

pierredekat
pierredekat
more options

I'm not a tech, but...

Tools>Options>Privacy&Security>Saved Passwords>Show Passwords>Yes

This will show what passwords are stored.

If there are passwords stored, I would bet money the trouble is with Thunderbird 78.7.0.

I wasn't able to send emails with 78.7.0, so I reverted back to 78.6.0 after downloading a copy from here.

https://thunderbird.en.uptodown.com/windows/versions

And I can now send emails again.

Good luck.