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Last Pass Add-In error connecting

  • 2 cavab
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

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Firefox Release 85.0.1, February 5, 2021 on Windows 10 computer

I uninstalled the Last Pass Add-in, cleared Cookies, and then downloaded and reinstalled the Last Pass add-in with the same result, yellow box for Last Pass, after I log-in. I received the following message after I tried to login: “We couldn't contact the server. Check your internet connection and try again”.

However, I am connected to the internet and if I try to connect to Last Pass outside of though the Firefox Add In, I do not get any error

If I click and delete the error message, the icon turns to red, which is normal.

Firefox Release 85.0.1, February 5, 2021 on Windows 10 computer I uninstalled the Last Pass Add-in, cleared Cookies, and then downloaded and reinstalled the Last Pass add-in with the same result, yellow box for Last Pass, after I log-in. I received the following message after I tried to login: “We couldn't contact the server. Check your internet connection and try again”. However, I am connected to the internet and if I try to connect to Last Pass outside of though the Firefox Add In, I do not get any error If I click and delete the error message, the icon turns to red, which is normal.

All Replies (2)

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When Mozilla becomes aware of add-ons, plugins, or other third-party software that seriously compromises Firefox security, stability, or performance and meets certain criteria, the software may be blocked from general use. For more information, please read this support article. To find high quality, safe extensions, please explore our list of Recommended extensions.

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Are there messages about this issue in the Browser Console ?

Does it make a difference if you disable other extensions ?