Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pictures don't load inside clicked-on links...

  • 1 cavab
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

When I click on a story link, the initial video at the top of the story will load, but nothing below it. No pictures will load, nothing for links to Instagram, Twitter etc. All I see is a blank square, with "loading lines" scrolling through... I prefer Firefox, but use Safari now, because it doesn't have this loading problem. What can I do ro resolve this issue? Thanks....

When I click on a story link, the initial video at the top of the story will load, but nothing below it. No pictures will load, nothing for links to Instagram, Twitter etc. All I see is a blank square, with "loading lines" scrolling through... I prefer Firefox, but use Safari now, because it doesn't have this loading problem. What can I do ro resolve this issue? Thanks....

All Replies (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.