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Refreshed Firefox, now can't find my passwords/logins (I also synced, still nothing). I'm a beginner, please advise. thanks

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  • Last reply by FredMcD

Sandrian
Sandrian
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Refreshing FF was suggested as my iMac would take a long time to start. I did try safemode and realized by refreshing, I could add back the addons I want and leave others. But now I can't find my login/passwords. The page is blank! I wish I had written them down, this is a nightmare. I hope someone has a suggestion to help me find them. I have the folder on my desktop of old FF data but it's a bunch of stuff I don't know what to do with. thank you so very much for reading and helping!!!

Refreshing FF was suggested as my iMac would take a long time to start. I did try safemode and realized by refreshing, I could add back the addons I want and leave others. But now I can't find my login/passwords. The page is blank! I wish I had written them down, this is a nightmare. I hope someone has a suggestion to help me find them. I have the folder on my desktop of old FF data but it's a bunch of stuff I don't know what to do with. thank you so very much for reading and helping!!!

Chosen solution

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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All Replies (3)

FredMcD
FredMcD
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Seçilmiş Həll

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Sandrian
Sandrian Question owner
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I have located some profiles but none of them have my updated/current passwords, just older versions. I see some passwords from 2019 which is better than nothing but still not enough. Thank you for the articles, I am such a novice that I don't know how to follow along with all the possible instructions. Hoping someone can make this easier, I don't want to give up. Thank you!

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.