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Can't download open PDF after downloading

  • 3 cavab
  • 1 has this problem
  • 12 views
  • Last reply by Naheed

aussiescall
aussiescall
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Had to factory reset Xiaomi Redmi Note 8 Pro and reinstall Firefox Nightly. Now I can download pdf's from the internet but cannot open then. Not sure if Firefox, the 4 different pdf viewer apps I'm trying to use, Google, Adobe, Mi or Drive pdf viewers. It either comes up with error message in Chinese if I use Mi Pdf app or says "file could not be accessed,check your connection or make file name shorter" if I use 3 others. Any advice would be appreciated. It worked before the factory reset so not sure where the issue is. Thanks

Had to factory reset Xiaomi Redmi Note 8 Pro and reinstall Firefox Nightly. Now I can download pdf's from the internet but cannot open then. Not sure if Firefox, the 4 different pdf viewer apps I'm trying to use, Google, Adobe, Mi or Drive pdf viewers. It either comes up with error message in Chinese if I use Mi Pdf app or says "file could not be accessed,check your connection or make file name shorter" if I use 3 others. Any advice would be appreciated. It worked before the factory reset so not sure where the issue is. Thanks

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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In some cases it is a problem with the file name: it may need the .pdf extension added if Firefox did not add it while saving. I don't know whether you can modify the file name from inside Firefox. Maybe you need a file manager app for that?

aussiescall
aussiescall Question owner
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Thanks. I can find them and open after downloading in file manager app (downloaded rather than in built one). Still won't open automatically from browser though.

Naheed
Naheed
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Hello, Have you tried after disabling the Adobe Acrobat plugin here:

Tools > Add-ons > Plugins category

I hope it will help you out.