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gmail tab crashes on opening

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  • 1 has this problem
  • 14 views
  • Last reply by Terry

bahangela
bahangela
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Firefox is working fine, except it won't load gmail, and gmail works fine in other browsers. I get a tab crash message but no opportunity to submit a report. I copied and pasted the url of the working page from another browser and as before it just crashed while loading.

I have tried clearing history, refreshing firefox without add ons etc., and running a scan for malware.

None of this worked. Any suggestions appreciated.

Firefox is working fine, except it won't load gmail, and gmail works fine in other browsers. I get a tab crash message but no opportunity to submit a report. I copied and pasted the url of the working page from another browser and as before it just crashed while loading. I have tried clearing history, refreshing firefox without add ons etc., and running a scan for malware. None of this worked. Any suggestions appreciated.

All Replies (1)

Terry
Terry
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These articles may help: https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently I would clear the cache, delete site data and cookies and, for good measure, if the page is in history, right-click and select "Forget About This Site".