Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How delete all traces of Thunderbird so I can install afresh?

more options

When I install Thunderbird and try to run it, I get a message that the profile is missing. Thunderbird will not then start up so I can fix the problem. (I would like to install a copy of my profile from another, very similar, computer but need Thunderbird to start up in order to do so - but it will not start.) So how please can I expunge all traces of Thunderbird (Application, profiles and any other registry etc entries) such that I can then do a clean new installation?

When I install Thunderbird and try to run it, I get a message that the profile is missing. Thunderbird will not then start up so I can fix the problem. (I would like to install a copy of my profile from another, very similar, computer but need Thunderbird to start up in order to do so - but it will not start.) So how please can I expunge all traces of Thunderbird (Application, profiles and any other registry etc entries) such that I can then do a clean new installation?

Chosen solution

In then end I went through all the steps of MANUALLY deleting all the various bits of Thunderbird. The Pro Mac Uninstaller was a waste pf money!

Read this answer in context 👍 0

All Replies (3)

more options

I should have said I am running Thunderbird 78.9.0 (64 bit) on MacOS Big Sur 111.2.3

more options

I purchased MacOS Uninstaller in the hope that this would as it promised, remove all vestiges of Thunderbird. It did not make any difference. Thunderbird still says the profile is missing and will not start. PLEASE can anyone HELP? I am at my wits end.

Modified by Barrie Avis

more options

Seçilmiş Həll

In then end I went through all the steps of MANUALLY deleting all the various bits of Thunderbird. The Pro Mac Uninstaller was a waste pf money!