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Firefox not working upon opening

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  • Last reply by FredMcD

rksbuy
rksbuy
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Hello,

I having been experiencing this problem for sometime now. I open Firefox application and type-in the desired website: there is no feedback, no loading sign, no error report whatsoever. The attached image shows the exact problem. Please help!

Thank you.

Hello, I having been experiencing this problem for sometime now. I open Firefox application and type-in the desired website: there is no feedback, no loading sign, no error report whatsoever. The attached image shows the exact problem. Please help! Thank you.
Attached screenshots

All Replies (1)

FredMcD
FredMcD
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}